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Outstanding customer service!! Any questions that I had on the way they were quick to answer and got my products to me very quickly due to a short deadline! I would 100% recommend them for your laser machines!
Great prices. Fast Responses. Shishir called me shortly after placing my order which was reassuring. I wanted a Haotian Fiber laser but was skeptical of some of the online sources. I found a dealer closer to my location, but they were completely non responsive. I came across Shishir and The Maker’s Chest through the Shop app, and they responded quickly to all my questions, had great reviews and some of the best prices I could find. I thought it may be too good to be true, but the laser showed up exactly as they said. I really have nothing negative to say. I would absolutely order through Maker’s Chest again.
The set up of the Falcon 2 was challenging to say the least. Each time we had an issue, we were given direction on how to solve it. The step by step video for setting up the camera was excellent. I think we received good service after the sales. We did find out that the air filtration system is too small to handle the 60W version. We are still looking into a system that will work.
Shishir at The Maker's Chest went above and beyond and made ordering so simple! We ordered the LaserPecker LP5 kit, but the safety enclosure was due to ship from overseas. Since I can't receive shipments from overseas at my company, he made sure that he received it first and forwarded the enclosure to us. Shishir took my call right away and walked me through the process until we received all of the items. I can tell he takes pride in his work and company.
Thanks to The Maker's Chest I purchased a C02 laser that fits my needs. Laser engravers are expensive and it's hard to make that purchase when you have no idea what to do or what kind of laser to purchase. Luckily I found Shishir at The Maker's Chest to make my purchase easy and feel good about what machine to buy. I gave him my concerns and questions and he suggested a couple different machines to check out. He also asked me questions to make sure I would get the right fit. After my research I decided to purchase the Flux Beamo. This laser is so fun to work with and easy for a newbie like me. The software is also user friendly for what I like to do, laser engrave on glass. I also went back to Shishir to purchase the rotary attachment and I'm waiting for that to arrive. One other thing I enjoyed about The Maker's Chest is no pressure. It took me awhile to commit and make the purchase and between the first time we talked until I called him back to make the purchase he did not keep contacting me and asking when I was going to buy the machine. For that reason, and many others, I will have no problem referring people to The Maker's Chest. Thank you so much!!!
Randy Anderson from Gravograph suggested I call Maker's Chest for the type of product I was looking for I spoke with Shishir Nigam who was very help full giving suggestions for what I needed. Decided on the X-TOOL F1-ULTRA. Ordered arrived and finding it to be excellent well- built machine. Would recommend The Maker's Chest to anyone.
Shipping Insurance ($89)
